Last updated: June 2025
Overview
At Bolleir, every product is crafted and quality-checked with care before it reaches you. As a small-batch fashion label, we currently do not offer returns or refunds.
No Return or Exchange
All purchases are final. We do not accept returns or exchanges unless the item received is damaged or incorrect.
Damaged or Wrong Products
If your product is defective, damaged, or not what you ordered, please contact us within 48 hours of receiving the package.
Email us at support@bolleir.com with:
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Order number
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Unboxing video or clear photos of the product
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Brief description of the issue
If approved, we will arrange a replacement at no extra cost.
Shipping Timeline
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Dispatch within 24 hours of order confirmation
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Delivery within 2–3 business days
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Tracking info will be shared via email/SMS
We’re here to offer transparency, high-quality products, and hassle-free service—every step of the way.
Need help?
Contact us at support@bolleir.com for questions related to refunds and returns.